Cottage Guide UK - Terms and Conditions of Use

Cottage Guide UK advertising/directory listing terms and Conditions

This web site is owned and operated by Andrew Steeple trading as Alive Design ('the website owner') and is made available to you on the following terms and conditions. By using the site and the services available on it you are deemed to accept these terms and conditions.

Whilst we try to ensure that all content featured on the website is correct at the time of publication, no responsibility is accepted by the website owner for any errors, omissions or inaccurate content on the website from 3rd parties, nor do we accept any liability for third party links, content or publications.

ADVERTISING YOUR BUSINESS ON OUR WEBSITE

The Information you provide in relation to your business must be provided in a responsible manner, up to date, accurate and truthful and are in no way defamatory, malicious, slanderous or misleading All listings and adverts must be from genuine businesses only. The owner reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.

General a) Factual claims or offers made must be credible, current, and accurate. Misleading or inaccurate adverts will be rejected and could lead to your businesses being removed from the website. b) Any URL included in your advert must be relevant to the advertiser directly and not connected to any spam account, newsfeed or other such promotional material. c) Adverts must not promote any products or services which are illegal in the UK. d) Adverts must not contain links to harmful websites, malware, spyware or anything similar.

Image Guidelines a) Any images which you upload with your advert must be your own property or you must have permission from the owner of the image to use it for advertising purposes. b) Copyrighted or trademarked images or text are not permitted unless you or your company owns the relevant copyright or trademark. c) Images depicting violence or pornographic material strictly forbidden, Any and all images must be appropriate for all ages. Infringement could mean the removal of the image, advert and your account without further recompense. d) Images on Cottage Guide UK website shall be made available to the owner and its social media accounts for promotional purposes relating to the website. e) Images relating to Cottage Guide UK and its associated partners and companies, on the website cannot be copied or used in other promotional material without the express written consent of the website owner or the image owners. Images uploaded by advertisers can and will be used by the website owner in the course of promotional work for and about the advertisers and itself. These will be recognisable as official accounts using the Cottage Guide UK brand and name.

Text Guidelines
a) The text of your listing/advert must be written in English and obey the basic rules of spelling, grammar and punctuation.
b) The mention or promotion of third parties within your listing is strictly forbidden unless you are referring to awards or review sites the end user may find useful when considering your services.

PAYMENTS

When an advert/ directory listing request is submitted the advertiser will be contacted to arrange payment.

Invoices will be paid in one lump sum via the Paypal secure payment system or BACS transfer.

When you submit your listing you are agreeing to pay the current listing/advert price, the contract starts when the listing/advert is published online, the payment terms and due date will be stated on your invoice.

Failure to make payment on a submitted advert/directory listing within 14 days will result in the submission and its content being permanently removed from our servers.

Adverts/directory listings renewal options will be made available to you 28 days before your agreement comes to an end. If you choose not to renew your advert/directory listing, all content related to the submission will be removed from the server within 14 days after the end of the agreement.

SERVICE PROVISION

We endevour to have our service online and available at all times. Unfortunately, this can be affected by multiple 3rd parties including internet service providers, hosting companies and the visitors local network. We shall ensure that the service will be available, excluding downtime caused by scheduled maintenance, emergency maintenance or force majeure event, 99.5% of the time in any one calendar month. Where this is not the case, credit will be applied, relative to the time services were not accessible.

REFUNDS

If you are not entirely happy with the service, a full refund will be given, on request, within 30 days of your property page going live. Any property pages associated with the account will then be removed from our directory and social media feeds.

Privacy policy

Any concerns or questions regarding information stored on this website, including privacy requests can be sent via our contact us page.

We use Google Analytics to track visitor trending and pages on our site. Google Analytics uses first-party cookies to report on visitor interactions. These cookies are used to store non-personally identifiable information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.

To read more about Google Analytics and the cookies they may use, please click here.

LINKS TO OTHER WEBSITES

This website may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.